1800 Contacts Reviews

1800 Contacts has an overall rating of 4.8 based on 28 reviews. Customer feedback on 1800 Contacts is mixed: 1800 Contacts reviewers highlight positive aspects like wide selection of contacts, competitive pricing, excellent customer service and fast shipping, which strongly appeal to contact lens wearers looking for convenience and affordability. However, 1800 Contacts is often criticized for its limited options for certain brands, occasional shipping delays, and difficulty with returns.

4.8/5.0

28 reviews

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All 1800 Contacts Reviews (28)
sheltoncraig6655
May 18, 2026
"Way Easier Than Ordering Through My Eye Doctor"
I’ve ordered from 1800contacts a few times now, i kinda blame my eye doctor’s office for making me think contacts had to cost that much. The prices here have been better, shipping has been simple, and reordering is really easy. For the price and convenience, it’s definitely been worth it for me. No real complaints.
MiguelCumbee_28
May 01, 2026
"I ordered my contacts using my insurance..."
I ordered my contacts using my insurance was easy, easy. It showed me what was covered and what I still had to pay, so there wasn’t any guessing or confusion. I also liked that there were a few payment options at checkout. The whole thing was way less annoying than I thought it would be.
michael.Wilson
April 04, 2026
"Absolutely no worries ordering here"
I’ve ordered from 1800contacts a few times now, and I’m honestly 100% convinced it’s a safe place to buy from. I’ve never had a single weird card charge, spammy email situation, or anything sketchy happen after ordering. Login and checkout feel secure, my info stays saved without making the whole process irritating, and everything is just easy. I have zero privacy concerns so far.
JAMES
March 08, 2026
"The refill reminders are so helpful!"
I love the auto refill reminders! I used to completely forget to order my contacts until I was almost out, but now I get a little nudge right when I need it. Super convenient and such a relief.
christinegauthier9348
March 07, 2026
"The return was super easy, almost suspiciously…"
The return was super easy, almost suspiciously easy. I kept waiting for some weird catch or extra step to pop up, but it just went through without any hassle.
JohnHackworth_90
March 04, 2026
"I started using this a few months ago..."
I started using this a few months ago to keep track of contacts for myself and my kids, and it’s made things a lot less confusing. Before, every reorder felt like I had to double-check whose prescription was whose. Now I can just switch between profiles in one account and get it done quickly. I did run into one issue last month when I was trying to update a prescription, but support got back to me faster than I expected and helped sort it out. It’s not totally perfect, but for managing everyone’s orders over time, it’s been really easy to use.
pamela_Wooley05
March 03, 2026
"I really like how flexible the subscription..."
I really like how flexible the subscription is with 1800 Contacts. I don’t always use my contacts at the same pace, so it makes a big difference that I can move the delivery date or change the quantity when I need to. To me, it feels like the service is actually built around real life instead of forcing you into a fixed schedule.

I’ve skipped a shipment before, and it was no big deal. There wasn’t any annoying back-and-forth or long phone call, just a quick change and I was done. It’s simple, it works, and for something like contacts, that’s pretty much exactly what I want.
EdithSaunders
February 25, 2026
"Pretty easy to update my account"
Updating my account was simple. I was expecting it to be one of those annoying things where you click around forever, like when I try to find a receipt in my email and somehow end up checking the weather instead, but it was straightforward. I got my account details changed without much hassle
nicki-Nielsen
February 18, 2026
"Heads up: the backorder updates were actually clear"
Just a heads up for anyone ordering contacts: mine ended up being on backorder, but they told me right away and kept the expected dates updated the whole time. I didn’t have to guess what was going on or chase anyone down, which I really appreciated
mario-Warren
February 13, 2026
"Canceled my order without any drama"
I realized fast that I’d ordered the wrong contacts, and my first thought was, great, this is going to be a hassle. But it wasn’t. Canceling was super straightforward, and I didn’t have to jump through a bunch of hoops or explain myself five different times. Customer service took care of it quickly, and the cancellation/refund confirmation came through like it should. My snap judgment was that it’d be annoying, but it ended up being really easy
Eileen_walker76
February 07, 2026
"Quick renewal, no appointment hassle"
I needed to renew my contacts and didn’t want to deal with booking an eye appointment and waiting around. This took just a few minutes, worked fine, and saved me the whole hassle. Super helpful.
diane_Baker92
January 30, 2026
"They usually have my contacts in stock whenever..."
They usually have my contacts in stock whenever I need them, which makes things super easy.
Gerardo-mendez
January 29, 2026
"My contacts showed up exactly how…"
My contacts showed up exactly how I ordered them, the right brand and prescription. I was a little nervous since it was my first time using 1800 Contacts, but everything looked sealed properly and the lenses feel totally normal. No weird packaging, no mix-ups, just an easy experience overall. I’d definitely order again!
julianna.Best
January 27, 2026
"Easy at-home exam that felt fair"
I took the exam online from home it was really straightforward. No hassle getting set up, and the process felt simple and fair from start to finish.
Julie_moore98
January 27, 2026
"Helpful but slow replies"
They were helpful once they got back to me, but ngl the replies took forever. Overall not bad, just wish the response time was quicker lol...
WILLIAMS
January 25, 2026
"No surprise charges"
I’m always a little careful about what I spend, so I appreciated that the total stayed exactly the same as what they showed upfront. No random extra fees popping up after checkout, which was a relief. Overall, it was easy and felt fair
LatoyaFuller
January 25, 2026
"I’ve been using 1800 Contacts on both the…"
I’ve been using 1800 Contacts on both the website and the app, and overall it’s been really easy. Reordering my lenses doesn’t take forever, which I appreciate. The app is straightforward too, not overly complicated like some shopping apps can be. Uploading my prescription was quick, and checkout went through without any issues. It’s not going to change your life or anything, but it definitely makes ordering contacts a lot less of a hassle.
jana_Melchior97
January 23, 2026
"I ordered my contacts in about 5…"
I ordered my contacts in about 5 minutes, i felt relieved by how simple it was. I found my usual brand right away, checkout went smoothly, and nothing felt frustrating or complicated. It just felt way easier than having to call my eye doctor again and deal with all that back-and-forth...
JohnCamacho_81
January 23, 2026
"Fast shipping, right?"
My order showed up quickly, which was a nice surprise. Shipping was fast, wasn’t it?
Charles-breedlove
January 11, 2026
"Pretty good selection, I think"
I found my usual brand quickly and didn’t really have any trouble. Seems like there are a lot of brands to choose from, at least from what I saw.

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October 14, 2026

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Status of my return

I placed an order 2 weeks ago was told last thursday that the order would be shipped out today or at least have a tracking number no reply on email ?

Hello i have the air optic 30 day lens and was wondering if i would order the same strength in the disposable lenses

How long is a prescription good for through this service?

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